CGS®, a global provider of software applications, enterprise learning, immersive technologies, customer experience and call center outsourcing services, announced CGS Immersive, it’s emerging technologies and innovations division, is participating in the upcoming World Aviation Training Summit (WATS) 2024. The event, scheduled for April 29 – May 2, 2024 in Orlando, Florida, is the world’s top civil aviation training event. CGS Immersive, located in Booth 708, will be providing live demonstrations and case studies related to its award-winning XR training solutions for the aviation industry.
Doug Stephen, President of CGS Immersive and CGS Enterprise Learning divisions, expressed his enthusiasm for the event: “WATS 2024 provides an exceptional platform for us to showcase our groundbreaking solutions. Our collaboration with Scoot Airlines and Meta has yielded remarkable results, and we’re excited to demonstrate how Extended Reality (XR) and generative AI can and already are revolutionizing training across the aviation industry.”
Award-winning Solution for Scoot Airlines
CGS Immersive has been recognized by industry analysts and global learning organizations as a leader in the space, redefining the future of work by leveraging the best of emerging, innovative technologies to solve real-world problems with measurable results.
Most recently, the company’s immersive training solution for Scoot Airlines, powered by Meta’s XR technology, has garnered acclaim – winning the prestigious Silver MUSE Creative Award for 2023 in the category of “experiential and immersive solutions.” This project exemplifies how XR and generative AI can shape training experiences for flight attendants, ensuring the highest level of service and safety.
“The CGS virtual flight attendant training solution has surpassed our goals,” said Min Qi Lim, Senior Specialist, Communications for Scoot Airlines. “We’re already seeing improved efficiencies, reduced training costs, improved confidence in our flight staff, and significantly improved customer service.”
Meta Premier Partner Status
CGS’s commitment to innovation extends further with its recent achievement of Meta Premier Partner status. This esteemed accreditation underscores the company’s dedication to delivering state-of-the-art XR training solutions.
“Securing Meta Premier Partner status marked a pivotal moment for CGS Immersive,” emphasized Doug Stephen. “This partnership enhances our ability to scale globally and provide incredible, innovative training solutions with measurable impact.”
"At Meta, we believe that MR (Mixed Reality) has the potential to revolutionize training and skilling across various industries, and aviation is a prime example," said Era Sahni, Senior Director, B2B Channel Partnerships, Reality Labs at Meta. "We're thrilled to partner with CGS Immersive on innovative solutions that leverage the power of MR to enhance learning experiences and improve outcomes for the aviation sector. This collaboration is a testament to the exciting possibilities that emerge when cutting-edge technology meets deep industry expertise.”
CGS invites all aviation professionals to explore our immersive learning solutions at WATS 2024. Join us in shaping the future of training through XR and generative AI.
