MongoDB, Inc., at its MongoDB.local Austin developer conference, announced that Iron Mountain, a global leader in information management services, is using MongoDB as the data platform for their new Iron Mountain InSight® Digital Experience Platform (DXP). Built on MongoDB Atlas, InSight DXP is now available for customers seeking a unified, customizable platform to access, manage, govern, and monetize physical and digital information. The platform's AI-powered self-service tools automate manual processes, enable audit-ready compliance, make data more quickly accessible and get your data AI-ready.
Many organizations today—including those in regulated industries—are still reliant upon paper documents as part of their organizational processes. Physical assets are often unsorted, commingled, and stored for too long. On the other hand, digital data often has little or no indexing, making it challenging for organizations to find the information they need when they need it. In addition, disparate and legacy systems can obscure the ability to drive data-driven insights, complicate compliance reporting, and require employees to spend valuable time and resources locating the information they require.
InSight DXP transforms the information management experience by quickly turning physical and digital unstructured information into structured, actionable data. Supported by MongoDB Atlas’s fully managed suite of database and data services, InSight DXP offers pre-built, customizable solutions ranging from industry-specific, such as banking solutions like Digital Auto Lending and healthcare solutions like Health Information Exchange, to cross-industry solutions, such as Digital Human Resources and Invoice Processing. By leveraging MongoDB's flexible document model and scalable architecture, InSight DXP can seamlessly handle the diverse and complex structures of both physical and digital information across varying industries and verticals. This allows for rapid ingestion and processing of various data types, including text, images, and metadata.
“Our customers needed to gain control and visibility over their digital and physical assets and applications. When we embarked on the journey to develop a digital experience platform, we chose to include MongoDB Atlas, to take advantage of their scalability and reliability,” said Adam Williams, Vice President of Global Platforms at Iron Mountain. “With InSight DXP, our customers can extract, classify, and enrich their information at scale with speed and accuracy to ultimately drive better internal and external customer experiences.”
MongoDB Atlas supports multi-region clusters across 118+ global regions, ensuring high availability and disaster recovery while maintaining data locality and regulatory compliance. This extensive coverage allows multinational corporations to provide consistent and reliable user experiences worldwide, reducing latency and enhancing business continuity. MongoDB Atlas also offers strong security defaults that enable customers to protect their workloads with minimal work required. These include authentication, authorization, auditing, and advanced security capabilities like end-to-end encryption.
With the support of MongoDB Atlas and MongoDB Atlas Vector Search, Iron Mountain developed InSight DXP as a modular, AI-driven, low-code software-as-a-service (SaaS) platform that intakes and processes unstructured content, such as physical documents. Once uploaded, digitized documents integrate with key business processes and systems via pre-built connectors or application programming interfaces (APIs). This enables users to quickly design, build, and publish solutions with comprehensive physical and digital content management, intelligent document processing, workflow automation, and information governance capabilities. In addition to making it quick and simple to access information, InSight DXP includes process transparency and insightful dashboards, as well as customizable workflows and reporting to serve unique customer needs.
“Businesses undergoing digital transformation typically find themselves in a delicate position where they need to move quickly, but need to do so in a predictable, cost-effective, and secure manner. This is especially true for companies in regulated industries that have to adhere to strict compliance requirements,” said Sahir Azam, Chief Product Officer at MongoDB. “MongoDB is proud to work closely with Iron Mountain, providing them with the security and flexibility they need to help their customers take advantage of generative AI technology to modernize their businesses.”
