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Industry Summary Articles

Monday, February 24, 2025

MasterControl Announces General Availability of AI-Powered Document Summarizer

MasterControl, a leading provider of quality management and next-generation manufacturing execution software for life sciences, announced general availability release of its AI-powered Document Summarizer. The new offering empowers quality teams to streamline and strengthen their documentation processes, helping organizations maintain regulatory compliance and save hours of work while upholding the highest quality standards.

Life sciences organizations are required to keep extensive libraries of highly technical documents like standard operating procedures (SOPs), work instructions, and more. Quality Managers must generate summaries and descriptions for all these documents to concisely and accurately indicate each document's content, note any changes between versions, and make it easy to search for and locate documents in the system. From there, each document must be translated into global employees' native languages to ensure consistency and understanding of critical procedural information. Employees should also be tested on their comprehension of the content to ensure compliance with training exams.

Having assistive low-risk, high-value tools like Document Summarizer means MasterControl users can easily generate summaries and descriptions of single documents, and even summaries of the changes between documents for review. These and other time-consuming, often manual processes are handled by MasterControl's current suite of AI tools including Document Summarizer, Document Translator, and Exam Generator which allow for human review and modifications before acceptance. Companies will no longer have to forego key aspects of quality management because of the manual effort required. This is a positive step in risk reduction, helping to avoid remedial measures during audits and perhaps even avoiding product recalls.

"With the general availability of Document Summarizer, MasterControl is delivering AI tools that are not just innovative but also indispensable for regulated industries," said Sue Marchant, Chief Product Officer at MasterControl. "Document Summarizer, Document Translator, and Exam Generator are purpose-built for life sciences companies, and combine to assist our customers in confidently adopting AI into core quality workflows while meeting the highest compliance standards. These tools are just the beginning of the AI capabilities we are building into every MasterControl product. We are focused on delivering assistive AI that will help our customers in life sciences manufacturing to improve their processes and deliver higher quality products to market.

As more life sciences and other regulated companies empower their employees to use AI, MasterControl ensures safe and secure adoption of these advanced technologies. AI tools like Document Summarizer, along with already-released Document Translator, and Exam Generator from MasterControl are carefully designed assistants that seamlessly integrate into internal processes, with human review built in. These tools are built on MasterControl's secure AI Agentic Platform, a system of customized LLMs, services, and programmatic agents all governed and administered by MasterControl.

"These tools help perform functions that a human has to perform now. Having AI assistance really does help with the 'work smarter, not harder' adage." – MasterControl Customer

To view the original press release, please click here.

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