Roadzen Inc. ("Roadzen" or the "Company"), a global leader in AI-driven mobility and insurance solutions, announced it has been selected by India’s largest general insurance company to manage its Roadside Assistance program for a second consecutive 3-year term. The insurer, with a global Gross Written Premium (GWP) of $5 billion and approximately 6.4 million motor policy holders, reaffirmed its confidence in Roadzen’s technology following a rigorous technical and commercial evaluation.
Since the partnership began in 2021, Roadzen has consistently enhanced its proprietary roadside assistance platform, StrandD. The platform integrates real-time tracking, AI-driven dispatch, multilingual AI-powered customer support (FNOL), and comprehensive vehicle condition reporting using computer vision. These features significantly improve reliability, response times, and overall customer experience.
Rohan Malhotra, CEO of Roadzen, expressed enthusiasm about the renewed collaboration: “We are honored to continue earning the trust of India's largest insurance company. This renewal underscores our joint success and continuous innovation in driving safety and convenience on the road at this massive scale. Our ongoing investments in predictive algorithms ensure safer and faster roadside experiences for drivers worldwide.”
