Cyncly, the leading global provider of software and content solutions that help make amazing spaces for living, launched Design Flex for designers and retailers across North America. Design Flex extends the capabilities of Design Live, already the industry’s most comprehensive design solution, which over 43,000 users count on to create amazing kitchens, bathrooms and other spaces. Built on Cyncly’s Flex platform, a cloud solution for designers, retailers and manufacturers, Design Flex offers new capabilities to help users connect with customers and grow their businesses.
Design Flex combines the design and rendering capabilities of Design Live with a cloud-based web app that offers faster project access, smart dashboards featuring business KPIs, and enhanced team collaboration. Users maintain access to the industry’s most complete content catalog, enabling them to design, quote and sell new spaces with confidence in product specifications, availability and pricing. Cloud features of Design Flex are available from anywhere, enhancing project management and collaboration.
“With Design Flex, we’re elevating our software from being a great design tool to one that powers the business success of our customers,” said Vanessa Dekoekkoek, Product Manager, Design. “We know that consumers expect more personalized service, and they want the ability engage with designers both in-person and remotely. Design Flex is built to help designers and retailers exceed consumer expectations at every step of the project – inspiration, design, sale, purchasing and delivery – while also providing business tools they need to grow profitably. We’re greatly encouraged by feedback from users who are seeing the benefits of running their business on one solution as opposed to incorporating third-party design management platforms.”
Like Design Live, Design Flex provides leading project qualification and visualization capabilities. Designers and retailers can captivate customers with immersive 360° scenes and detailed 3D renderings, turning their design dreams into visual realities. Closing visualizations and streamlined item lists and quotation management accelerates the final quotation process for faster, more accurate quotes.
Design Flex extends business capabilities with activity monitoring, document creation and greater project integration, ensuring precise tracking and streamlined customer experience. The combination of new features tailored to the consumer buying journey creates a smoother, faster sales process from concept to order using connected systems and efficient quotation management.
New Design Flex capabilities include:
Customer management
Every business can maintain control of its customer relationships by managing all their information from initial contact to contract signing. A centralized system saves customer information with project variants readily visible and accessible. Designers can enhance customer interactions by having all their relevant data at their fingertips.
Document management
Users can streamline document management with centralized, easy-to-use tools that enhance collaboration and reduce errors. With one-click options to add, link, and tailor documents, batch actions for emails, downloads, and deletions, and a centralized document hub, every business can keep project documents organized and accessible for a more efficient workflow.
Business activity monitoring
Users gain actionable insights with robust analytics so they can make data-driven decisions that enhance business performance. Configurable dashboards feature drag-and-drop widgets for personalized views of sales graphs, KPIs, and recent interactions to help everyone in the organization leverage insights, boost collaboration and sell more effectively.
Project management
Design Flex enhances collaboration and secures project data with a system designed for seamless teamwork. Auto-backup for all projects and documents, cloud-based catalog management, and synchronized system settings ensure everyone is on the same page.
Information Systems integration
Design Flex seamlessly connects with your existing internal applications, ensuring a unified and efficient selling process. Users have the option to leverage Cyncly's consulting services for integration implementation or to use the Enterprise API for custom development to streamline data exchange, minimize errors, and save time – enhancing both the vendor and customer experience.
Design Flex accesses product catalogs on the Cyncly Content Platform, a centralized content management hub that ensures manufacturers, retailers and designers maintain seamless access to product catalogs, pricing, and configurations. The Cyncly Content Platform provides real-time data synchronization, content distribution, and automated updates, helping businesses reduce errors and speed up sales. Centralized control helps large retailers easily manage and distribute standardized content, maintain pricing consistency, and integrating omnnichannel sales across all their locations. Independent retailers using the Cyncly Content Platform gain a competitive edge with real-time access to a vast network of supplier catalogs, product configurations, and live pricing.
Cyncly supports Design Flex with complete technical support and the industry’s leading training resources. Design Flex customers can get even more value from the software through Cyncly’s Customer Success Plans, with options suitable for businesses of every size and every level of maturity. Cyncly Success Plans are customized to meet each business’s unique needs, integrating best practices for efficiency and innovation to lower the cost of ownership and enhance technology adoption.
