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Tuesday, April 22, 2025

CPQ Finland and Syncron Announce Strategic Partnership to Expand SLM Solutions in Finland

CPQ Finland, a leading provider of Configure, Price, Quote (CPQ) and price management solutions, is proud to announce a new partnership with Syncron, a global leader in Service Lifecycle Management (SLM) solutions. Through this collaboration, CPQ Finland will become an official referral and Systems Integrator partner of Syncron’s SLM solutions, expanding its portfolio to better serve Finnish manufacturers and service organizations in optimizing their aftermarket strategies.

The partnership marks a significant step forward for both companies, as CPQ Finland enhances its offering with world-class service lifecycle management capabilities, while Syncron strengthens its market presence in Finland.

“Syncron’s SLM solutions perfectly complement our existing portfolio, helping our customers optimize after-sales service operations and drive efficiency,” said Veli-Matti Myllymäki, CEO of CPQ Finland. “With this partnership, we can offer manufacturers and service organizations a seamless connection between product configuration, pricing, and service lifecycle management—empowering them to maximize profitability and customer satisfaction.” 

With Syncron’s advanced AI-powered SLM platform bringing together solutions for spare parts inventory, service contract pricing, and field service management, CPQ Finland’s customers will now be able to enhance their entire product and service lifecycle, reducing downtime and significantly improve operational efficiency.

This collaboration comes at a strategically important time, as manufacturers face increasing pressure to digitize service operations, build long-term customer loyalty, and unlock new revenue potential in the aftermarket. Syncron’s SLM platform enables OEMs to connect previously siloed data sources and turn them into actionable aftermarket intelligence.

“By taking a cross-functional approach and unifying siloed data across business units, customers, and industries, manufacturers can unlock powerful insights that elevate their aftermarket intelligence and transform service operations into a sustainable growth engine,”said Claire Rychlewski, Chief Revenue Officer at Syncron.

With this platform-based approach, companies gain a comprehensive toolset to manage spare parts logistics, pricing, and service execution. For CPQ Finland’s customers, this means access to more than just a technical integration of CPQ and SLM systems—it means the ability to make smarter, data-driven decisions that directly impact revenue, margin, and customer experience.

“We are excited to partner with CPQ Finland, a company with deep expertise in CPQ and price management,” saidClaire Rychlewski, Chief Revenue Officer at Syncron. “Through this collaboration, we gain strong local coverage in Finland and a trusted partner to help businesses transform their service operations with Syncron’s industry-leading solutions.”

This partnership positions CPQ Finland as a key provider of end-to-end lifecycle management solutions—from initial product configuration to long-term service optimization.

The collaboration is set to bring new opportunities for manufacturers, aftermarket service providers, and industrial companies across Finland, reinforcing the commitment of both CPQ Finland and Syncron to innovation and customer success.

To view the original press release, please click here.

Search for CPQ Finland on CIMdata.com

Search for Syncron on CIMdata.com

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