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Industry Summary Articles

Tuesday, July 22, 2025

Società Gasdotti Italia chooses IFS Cloud to digitalize Field Service and drive innovation in the energy sector

Società Gasdotti Italia (SGI), the leading independent operator of natural gas transmission in Italy, announces a new partnership with IFS, a global leader in cloud-based enterprise software solutions for asset-intensive industries. SGI will adopt the IFS Cloud platform to digitally transform field service operations, supporting the operational and technological evolution of the national energy sector.

With a network of over 1,800 km of high-pressure gas pipelines and a widespread presence across the territory, SGI ensures the daily safety and efficiency of Italy’s energy infrastructure. The choice of IFS Cloud marks a key milestone in the company’s digital transformation journey, aimed at making Field Service Management (FSM) processes smarter, more agile, and more connected.

The platform will provide an integrated approach to field operations, including advanced capabilities for planning, field mobility, work permit management, and supplier coordination. The goal is to improve efficiency, traceability, and real-time visibility, with a strong focus on safety, data quality, and sustainability.

“The adoption of IFS Cloud is a strategic investment to make our operations more effective, transparent, and resilient,” said Raffaele Maiello, Chief Operating Officer of SGI. “Thanks to the integration with the decision analytics solutions from Copperleaf – part of the IFS Group – we can take a truly data-driven approach, linking investment decisions with day-to-day operations, enhancing service continuity and long-term sustainability.”

The solution, developed jointly by the SGI and IFS teams based on specific business requirements, is designed to ensure regulatory compliance and operational continuity, while enabling more modern and efficient service models.

“We’re proud to support SGI in this important digital transformation project,” said Ruggero Breda, Head of Presales – for IFS platform in Italy. “The trust of a strategic player like SGI confirms our ability to deliver tangible, high-value solutions in the energy & utilities sector.”

With IFS Cloud, SGI gains a robust and scalable platform, ready to tackle future industry challenges and strengthen its position as a reference point in the technological innovation of Italy’s energy system.

To view the original press release, please click here.

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