Honeywell announced the launch of its new connected workforce solution, Honeywell Performance+ for Guided Work. By combining voice-driven Guided Work Solutions with advanced analytics, the technology will deliver real-time insights, streamlined workflows and enhanced visibility into workforce operations.
“In today’s supply chain, the lack of real-time data can hinder effective operations, leading to reactive rather than proactive decision-making,” said David Barker, president of Honeywell Productivity Solutions and Services. “Performance+ for Guided Work represents a transformative leap for back-of-the-store operations. By capturing data in the moment and empowering employees and leaders with tools that enable them to make adjustments in real time, companies can respond promptly to emerging challenges and can keep their business running optimally.”
Through Honeywell’s Guided Work Solutions, associates speak into a hands-free headset, receive directions and confirm they are selecting the right items, enabling efficient picking, packing and maintenance activities while allowing them to keep both hands free for these tasks. Artificial intelligence allows the system to understand employees’ speech in more than 48 different languages despite variations in tone, dialect and pronunciation.
Managers and supervisors can leverage data from workers using Honeywell Performance + for Guided Work voice technology to generate insights, digitize manual processes and integrate tasks into streamlined workflows. With this added level of information, businesses can plan, assign and monitor tasks efficiently, enabling the right worker to do the right job at the right time. With Performance+ for Guided Work, businesses can:
- Respond to incidents in real time: Instead of interrupting work to find a supervisor, employees can quickly report issues like equipment failures or spills using a Performance+ for Guided Work template or by speaking into their headset. Supervisors are notified immediately, resources are redeployed and incident data is captured live, helping track corrective actions and identify patterns over time.
- Capture information across workers and sites: Through customizable dashboards, Performance+ for Guided Work collects workforce data and tracks metrics like picking efficiency, time spent and distance traveled. It flags real-time issues that are inhibiting businesses from reaching peak performance and identifies trends in order to help operators make adjustments to minimize downtime and boost productivity.
- Drive employee performance: By monitoring performance across multiple tasks in real time on a daily basis, Honeywell Performance+ for Guided Work can help drive continuous improvements. For instance, employees can track their picking performance towards a goal time throughout the day rather than waiting to see if they met their target after-the-fact. This helps enhance employee morale on the job while increasing efficiency for the business.
