Infosys, a global leader in AI-first business consulting and technology services, has entered into a ten-year strategic agreement with Crocs, Inc., a global leader in innovative casual footwear. The long-term collaboration will apply Infosys’ AI-first platforms to modernize the global footwear company’s core business and IT systems, helping the organization to simplify operations, reduce costs and scale for the future.
As consumer expectations continue to rise and the retail landscape evolves at unprecedented speed, Crocs, Inc. is investing in a resilient, future-ready digital backbone to enable sustainable global growth. Through this strategic alliance, Infosys will aim to deliver scalable solutions across enterprise IT and business operations, driving greater agility, insight and scale. These initiatives will break down operational silos, unify data across the organization and aim to empower Crocs, Inc. with real-time, insight-driven decision-making — accelerating innovation while enhancing efficiency, responsiveness and customer experience.
Through this collaboration, Infosys will aim to accelerate Crocs, Inc.’s enterprise wide transformation. The initiative will help Crocs, Inc. address key industry challenges, including rising costs, inconsistent processes and the need for increased agility. The transformation will standardize operations and aim to enable the business to better respond to evolving consumer and market demands.
Tom Britt, Chief Information Officer, Crocs, Inc. said, "As our organization reimagines its IT landscape, we sought a collaborator who could combine deep domain expertise with a commitment to innovation and operational excellence. By leveraging Infosys’ proven delivery frameworks and advanced automation capabilities, we will optimize operations, reduce costs and scale responsibly—while driving continuous improvement and building a foundation for sustainable growth and digital resilience that positions Crocs, Inc. for the future."
Karmesh Vaswani, EVP & Global Head, Consumer, Retail & Logistics, Infosys said, “The retail industry is at an unprecedented inflection point, where new AI augmented, digital imaginations can be industrialized rapidly. Crocs, Inc. is making a bold commitment to digital transformation. We are proud to collaborate with a global footwear business that’s willing to reimagine its operations from the ground up. Our AI-first approach will drive purposeful performance improvements unlocking AI value across Crocs, Inc.’s global operations, scale unique innovations and accelerate profitable growth in this fast-changing global retail landscape.”
