Centric Software® is pleased to announce that Unbound Merino has selected Centric PLM to connect product data, teams and suppliers, streamline product development and scale its global business without compromising quality, margins or product intent. Centric Software delivers innovative, integrated, end-to-end AI-powered enterprise solutions to take products from concept to commercialization. Fashion, luxury, footwear, outdoor, home, cosmetics & personal care as well as multi-category retail teams plan, design, develop, source, comply, buy, make, price, allocate, assort, sell and replenish products to achieve strategic and operational digital transformation goals.
Founded in Toronto in 2016 by three lifelong friends, Unbound Merino creates premium Merino wool apparel for travel, everyday wear and performance. Its timeless, versatile collections for men and women deliver comfort across climates and occasions. The direct-to-consumer brand sells worldwide with its largest markets in the United States and Canada and a growing customer base across the UK, Europe, Australia and Asia.
Following a decade of growth, Unbound Merino now manages quarterly collections, monthly special launches, approximately 40 new styles and 200 repeat styles each year. As product volume and complexity increased, disconnected systems, spreadsheets, emails, shared files and manual workflows created duplicated work, version-control challenges and limited visibility across product development and supplier activity. Unbound Merino needed a scalable digital foundation to accelerate execution while protecting the quality, performance and margins behind its premium collections.
Unbound Merino selected Centric PLM for its apparel industry expertise, configurable workflows and integration capabilities. By connecting product development, costing, sourcing and supplier collaboration, Centric PLM will establish a single source of truth that drives faster, more informed decisions as the business expands. “Centric felt built for the way an apparel business actually develops products,” says Andrew Cariboni, COO of Unbound Merino. “It gives us a clear path to connect information across teams and suppliers, fit into our broader technology environment and adapt as the business evolves.”
Centric PLM’s Adobe Illustrator integration will connect Unbound Merino’s designers to live product records while they create flats and technical sketches in a familiar environment. The Centric PLM External Vendor Portal will centralize supplier updates, approvals and files, reducing reliance on scattered email threads and keeping internal teams and external partners aligned with current information. These connected workflows will strengthen accuracy, consistency and control as development activity grows. “A stronger product development foundation will give our teams a consistent way to work and make decisions, enabling us to expand without compromising the quality and reliability customers expect from the brand,” says Marni Zaretsky, Head of Brand at Unbound Merino.
As Unbound Merino expands into new categories, fabrics, fits and colors, connected product data will deliver earlier visibility across design, sourcing, supply chain and inventory teams. Merino wool development requires precise coordination across fiber composition, fabric weight, construction, performance and cost. Centric PLM will make critical information accurate, accessible and actionable, enabling teams to move faster while protecting product quality, margins and original design intent.
“Greater visibility will enable our teams to manage material and color approvals, compare suppliers and understand costing earlier,” says Halla Koudsi, VP of Product at Unbound Merino. “That insight is essential to protecting margin and carrying product intent through every stage of development.”
“Unbound Merino has built a distinctive global brand around the natural performance and versatility of Merino wool,” says Fabrice Canonge, CEO of Centric Software. “Centric PLM will connect people, suppliers and product data to accelerate decision-making, manage increasing complexity and create the operational agility needed to scale without compromising quality, margins or product intent.”
