Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organisation, has designed and developed a new mobile app for Cardiff Council’s Into Work Service to support jobseekers and those looking to change careers by providing easy access to real-time information on local employability services.
The Cardiff Council partnered with TCS to drive its digital strategy aimed at assisting members of the local community improve their career prospects, gain new professional skills or secure a new role. As part of this strategy, TCS built the new ‘Into Work Cardiff’ app using its DigiGOV™ framework that makes digital services faster to configure, easier to use and more accessible.
The app provides current information on the wide range of employment support services delivered by the Council’s Into Work advice services, including job clubs, one-to-one mentoring projects, adult learning courses, training, employment events, access to funding and more – all at the user’s fingertips on their smartphone or tablet.
On downloading the app, users will be able to immediately register for Into Work support, making it quicker and easier for anyone to advance their learning and development and find a job which closely matches their unique skills and experience.
“Our Into Work Advice Services have a great track record of supporting people into employment across a wide range of different sectors, helping to equip them with what they need to get back into work, supporting others to progress in their careers and get a job they really want, or into training and education,” said Cllr Chris Weaver, Cabinet Member for Finance, Modernisation & Performance. “With the new app, built by TCS, it’s going to be even easier for people to find the latest updates to provision, whether that be information on job clubs, new courses they may be interested in, or projects that can get them on the path to where they want to be.”
Joe Cicero, Assistant Manager, Skills Hub & Employer Liaison, Into Work, said: “Working with the TCS team has been a positive experience. They have liaised with us extensively throughout the development process, taking account of our ideas and using their expertise to realise a quality product which fulfils our stated ambitions. The team is highly knowledgeable and friendly and take care to explain technical aspects and encourage discussion and suggestions from non-technical staff. We have very much enjoyed working with TCS.”
“Innovative use of digital technologies can transform citizen services significantly, expand access and enhance citizen experience,” said Shalini Mathur, Business Unit Head, Public Services for UK, Europe & ANZ, TCS. “We are proud to be part of this important community initiative and look forward to continue working with Cardiff Council to develop such innovative, inclusive and effective digital solutions that enable delivery of state-of-the-art citizen services.”
