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Industry Summary Articles

Monday, November 09, 2015

Midwest Wheel Selects Infor to Help Modernize Distribution, Customer Service

Infor, a leading provider of beautiful business applications specialized by industry and built for the cloud, announced that Midwest Wheel Companies has selected Infor Distribution SX.e 10.3, to help strengthen daily operations and help heighten customer service. As an industry leader of quality automotive and truck parts, equipment and service, Midwest Wheel sought to implement a contemporary enterprise resource planning (ERP) system that could help bolster growth and help safeguard business processes. Midwest Wheel will replace an outdated legacy system with Infor's robust business platform that is specifically designed to help distributors manage end-to-end operations through a modern, easier to use operational aesthetic.

Prior to the selection of Infor Distribution SX.e, Midwest Wheel had relied upon a legacy technology system that had been introduced in 1990. The aging system required a lot of manual data entry and was no longer the optimal solution needed to meet today's industry demands. Company decision-makers saw a need to invest in a forward-thinking solution that not only contained  critical functions such as e-commerce, accounting and warehouse logistics, but one that could also help add everyday value to customers and employees alike.

"Every day our organization is faced with purchasing, ordering, general management and many other business-critical tasks. Software that provides us with the visibility into all of these facets of our business greatly improves our efficiency and control," said Steve McEnany, vice president, Marketing & Technology, Midwest Wheel Companies. "Infor Distribution SX.e 10.3 represents forward thinking technology with the intuitive user interface and functionality that makes it easy for all of our users to do their daily tasks no matter what department they may be in, while keeping everyone in the organization informed as to what is happening."

With Infor, the company gains a highly adaptable solution that offers built-in core processes that are based on modern technology standards. Infor Distribution SX.e can help automate and streamline the processes for recording and tracking transactions. The system can provide users with access to straightforward information to help manage or help process an order or request, including detailed summaries of customer sales history and specifications. Features such as these can make it easier to follow processes from beginning to end, adding another level of convenience for users. Infor is able to extend the value it provides by delivering simple, easy-to-use, and beautiful visuals displays. The user experience enables personalization by user and profile, affording a critical level of added value.

Midwest Wheel will also utilize Infor Ming.le™, a comprehensive social collaboration platform, which is integrated with Infor ION, a purpose-built middleware. Each application is designed to help heighten the functionality obtained through the core ERP, while helping to further solidify the day-to-day decision-making processes.

"Midwest Wheel is the perfect example for how a company can use innovation to proactively help meet the shifting dynamics of the distribution industry, while investing in a comprehensive solution that can lay the foundation for continued growth. With Infor Distribution SX.e, Midwest Wheel can gain greater visibility into various facets of their organization to help better meet customer demands," said Kelly Squizzero, industry and solution strategy director, Infor Distribution. "We hope the strong relationship between Infor and Midwest Wheel will stand as a benchmark for success within the ever-changing wholesale distribution industry."

To view the original press release, please click here.

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